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Frequently Asked Questions (FAQs)

Asking the right questions makes the world work better.

1. What can you tell me about the importance of Diversity at UPS?

As a global organization that does business in over 220 countries, UPS embraces diversity at every level. With our unmatched ethical practices and promote from within culture, employees have an opportunity to grow and succeed within the organization. At the heart of all that we do, diversity allows us to bring different perspectives together and help the world work better for everyone.

Hear what UPSers, themselves, have to say about Diversity within UPS:
http://www.maddash.net/videos/ups/themes/diversity

2. How does the “promote-from-within culture” help support career development at every level?

With our unique promote-from-within culture, you’ll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. We also encourage employees to pursue and accomplish their educational goals, while taking advantage of UPS’s various support opportunities.

Hear what UPSers, themselves, have to say about career development within UPS:
http://www.maddash.net/videos/ups/themes/development

3. What advice would you give to women who want to build a career with UPS?

From the driver’s seat to the executive suite, women play a leading role at every level of UPS. We understand the importance of staying true to your needs and believe that when you’re doing what you do best, the sky is the limit. We also encourage you continually enhance your abilities, both professionally and personally. To help you, we offer several programs, including Women’s Leadership Development (WLD), which will assist you in developing the knowledge, skills and values necessary to confidently step into a leadership role within UPS.

Hear what UPSers, themselves, have to say about women’s roles within UPS:
http://www.maddash.net/videos/ups/themes/women

4. How does new technology enable employees to best serve customers?

What does it take to track up to 50 million packages in a single day? A fine-tuned team of innovative technology employees for starters. And, of course, the most innovative infrastructure for package handling, delivery and supply chain solutions the world has ever known. Our commitment to technology means having the right tools for every assignment, like using a hand-held Delivery Information Acquisition Device (DIAD) as a single point of digital tracking for every package a UPSer delivers. With over 97,000 DIADs collecting and distributing package delivery data in the field, the efficiencies really add up for our employees, our customers and our bottom line.

In fact, UPS spends more than $1 billion a year on information technology, so we can provide customers with unparalleled tracking and distribution intelligence. But it doesn’t stop there. Our line of products and services used by our customers continue to redefine the way the world does business. That’s logistics. That’s UPS.

Hear what UPSers, themselves, have to say about technology within UPS:
http://www.maddash.net/videos/ups/themes/tech

5. Does UPS provide training to its employees?

Going the extra mile for our customers means having the right talent in the right place at the right time. That’s why we’re constantly challenging every member of our team to take the next step in their career. Here at UPS, we believe education is an ongoing process. That’s why we pride ourselves on offering rewarding opportunities that can take you anywhere you want to go. You’ll have the freedom to forge your own career path, while gaining the tools you need for continued growth within the company.

Our training programs help you understand the business and expose you to multiple opportunities at every level of the organization—no matter where you want your career to go.

Hear what UPSers, themselves, have to say about training within UPS:
http://www.maddash.net/videos/ups/themes/training

6. What can you tell me about UPS’s global reach?

As the leading package delivery company and global leader in supply chain solutions, we’re passionate about bringing better ways to orchestrate everything from complex international distribution networks to local business deliveries. Doing business in over 220 countries, UPS team members deliver the very best for billions of customers every day.

Hear what UPSers, themselves, have to say about the global reach of UPS:
http://www.maddash.net/videos/ups/themes/global

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