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Mission

Empowering careers and commerce around the globe takes more than the concerted efforts of innovative thinkers, collaborative teammates and incredible technology. It calls on the values, purpose and mission that have driven us right from the start. The UPS Charter guides our business and our actions at every level of our organization.

The UPS Charter

Our Values — Our Enduring Belief

  • We believe that integrity and excellence are the core of all we do.
  • We believe that attention to our customers' changing needs is central to the success of UPS.
  • We believe that people do their best when they feel pride in their contributions, when they are treated with dignity, and when their talents are encouraged to flourish in an environment that embraces diversity.
  • We believe that innovation fortifies our organization through the discovery of new opportunities to serve our people and our customers.

Our Purpose — Why We’re in Business

  • We enable global commerce.

Our Mission — What We Seek to Achieve

  • We fulfill our promise to our constituents throughout the world in the following ways:
    • We serve the evolving distribution, logistics, and commerce needs of our customers worldwide, offering excellence and value in all we do.
    • We sustain a financially strong company, with broad employee ownership, that provides a long–term competitive return to our shareowners.
    • We strive to be a responsible and well–regarded employer by providing our people with an impartial, rewarding, and cooperative environment with the opportunity for advancement.
    • We build on our legacy as a caring and responsible corporate citizen through the conduct of our people and company in the communities we serve.
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