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Working at UPS

Learn more about who we are and what makes working at UPS so rewarding.

Management Training Programs

In your career, you may be considering to one day occupy a position of manager at UPS.

For this UPS has a management development purpose and process identical in all countries of the world: MAPP (Management Assessment and Promotion Process).

Success in this process allows employees to enter into a "pool" from which will come all new UPS managers.

This is selected by the following steps:

  • 1st: assessment of ability to enter by your current management
  • 2nd: online test as QCM (related to management, problem solving ...)
  • 3rd: layouts managerial position in English by 3 members of the Executive Committee

This selection process also applies to recruiting a manager from outside the company. An external candidate passes these tests during phases of recruitment.

Internal training (face or e–learning) help our employees succeed the steps. They may be offered in an individual support plan during Feedback provided to each candidate after passing the various tests.

Our love of logistics is driven by our passion for people.

Every day, UPS meets an infinite number of needs with innovative solutions in businesses, homes and communities everywhere. It takes diversity of thought, experience and intelligence to get the job done.

It is also one of the reasons that led us several years ago, to be the partner of the Olympic Games and Paralympic. In London, in 2012, UPS mobilized no less than 1,100 employees to meet present and ensure all logistics and transportation. With employees in more than 200 countries and territories worldwide, there's no question that diversity is part of the social fabric at UPS. We consider diversity a mindset of inclusiveness, respect, and cooperation a visible core value that helps drive the way we do business with our customers and suppliers and strengthens our bonds with a multicultural community of friends and neighbors.

From Business Resource Groups to Women's Leadership Development, we encourage and support employees to come together and pursue endeavors with a shared passion. While these individuals help us grow as a business and ensure a diverse pool of talent, they also act as ambassadors both internally and externally by engaging us, as an organization, in a variety of community events around the world. Whether it's a local book club or a major global event, UPS strives to maintain a strong connection between our employees, our customers, our communities and this place we call home.

The work of diversity and inclusion is a continuous process of growth and education. That's why UPS takes active measures to increase awareness of our strengths and differences. For more information about UPS's commitment to diversity, current programs, or the communities we serve, please visit

Learn more about our Diversity Awards and Accolades. Click here.

We're constantly challenging every member of our team to take the next step in their career.

Because we know that going the extra mile for our customers means having the right talent in the right place at the right time.

Here at UPS, we pride ourselves on offering rewarding opportunities that can take you anywhere you want to go. You'll have the freedom to forge your own career path, while gaining the tools you need for continued growth within the company. Our programs help you understand the business and expose you to multiple opportunities at every level of the organization – no matter where you want your career to go.

To help bring out the best in our employees, UPS invests heavily in training.

In addition to signifciant internal training that is provided to employees (face and e-learning in the fields of business, security, management ...), UPS offers each year a large number of employees of external training, too.

The budget dedicated to vocational training in France by UPS is twice the legal obligation.